Archives: FAQs

If you have follow-up questions, you can simply reply to the radiologist who sent you your report. They’ll be happy to answer your questions and will do their best to provide clear, complete, and satisfying explanations.

We provide a detailed radiology report written in medical terms, but we also include a clear, easy-to-understand summary. This way, you can fully grasp what the findings mean, even if you’re not a medical professional.

Our second opinions are provided by highly experienced radiologists trained in top institutions across Switzerland, Germany, and the UK. They deliver over 7,000 detailed reports each year and are members of the European Society of Radiology (ESR).

We have a technical support to help you. If you’re having trouble uploading your images, the easiest way to get assistance is by using the chat feature on our website. Our team is ready to help you every step of the way.

You’ll receive your second opinion within 24 hours, but in most cases, it’s delivered even sooner. We aim to review your case promptly so you can get answers without unnecessary delays.

To get a second opinion, you’ll need to upload your MRI or CT scan images. You can also include details about your symptoms and medical history to give the reviewing specialist more context. If you have specific questions or concerns, feel free to share those as well – this helps ensure you get the most helpful…

Yes, you don’t need your primary doctor’s permission to get a second opinion. We won’t contact your doctor or share any of your private medical reports unless you ask us to. Your privacy is always respected.